Frequently Asked Questions
Everything you need to know about your Patiyala Shop experience.
What is the typical delivery timeframe for my order?
Standard shipping usually takes 5-7 business days within India. For international orders, please allow 12-15 business days depending on customs clearance.
How do I ensure I pick the correct size for my Patiyala suit?
We provide a detailed size chart on every product page. We recommend measuring your bust and waist to compare against our guide, as traditional fits may vary from western sizing.
What is your return and exchange policy?
We offer a 7-day return policy from the date of delivery. Items must be unworn, unwashed, and have all original tags attached to be eligible for a refund or exchange.
Are the colors of the outfits exactly as shown in the photos?
While we strive for color accuracy, slight variations may occur due to professional lighting during photography or your monitor's display settings.
Which payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular mobile wallets. Cash on Delivery (COD) is also available for most pin codes across India.
Do you offer customization or stitching services?
Currently, we offer semi-stitched and ready-to-wear sets. For specific customization requests, please contact our support team before placing your order.